Docs
Create a database, read plan limits, connect with TLS, allow trusted IPs, contact support, and fix common connection errors.
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Getting started
Sign in, pick a plan, create a database, allowlist your IP, then connect with SSL.
- Plans and limitsHow Free and higher plans cap databases, storage, engines, isolation, and backups.
- How to connectUse host, port, and credentials from the dashboard with TLS. Examples cover PostgreSQL; other engines use the same fields with their native clients.
- IP allowlistOnly addresses you list can open a connection. Keep the list limited to servers and networks you trust.
- Reset passwordIssue a new database password when the original one-time value was not saved.
- SupportOpen a support ticket from the dashboard when something blocks create, connect, or account access.
- TroubleshootingCommon connection errors, suspended storage, and what to change.